Remote Control Programming & Operating Instructions

Please note we have recently switched to a new motor with updated programming instructions. Motors with updated programming instructions come with a black motor tube.

You can still download instructions for our original motors on the link above. If you are programming a shade with a pink motor tube, please refer to the 3-stop programming instructions linked above. 

Charge the Motor Battery

  • To ensure that the battery is fully charged, insert the charging cord into the charging port on the end of the motor tube and plug the other end of the power adaptor into an outlet. 
  • When the LED light on the motor head changes from red to green, the motor is fully charged.
  • If the motor battery needs to be charged, it will beep 10 times when you press any button on the remote control.
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Standard Motor Charger
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Remote Motor Head

Reset Shade Motor

  • To begin the shade set up, start by resetting the shade motor. Do this by pressing and holding the setting button on the motor head until the motor jogs 4 times. This will enter your shade motor into programming mode. 

Program Remote to motor

  • Before pairing the remote to the motor, remove the panel on the back of the remote and pull out the insulating paper tab used to protect the remote battery during shipment. 
  • Pairing a Single Channel Remote:
    • Press and hold the setting button on the shade motor head until the motor jogs once. Let go when you hear a long beep. 
    • Quickly press the UP button on your remote to pair the remote to the motor. The shade will jog and beep 3 times.
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Single Channel Remote
  • Pairing a Multi Channel Remote:
    • Select the channel on the remote that you would like to pair the shade motor to. Note that all shades programmed on the remote  can be operated from channel zero as a group. Channel zero can not be changed or reset.
    • Press and hold the setting button on the shade motor end until the motor jogs once. Let go when you hear a long beep. 
    • Quickly press the UP button on your remote while on the remote channel you would like to pair the motor to. The shade will jog and beep 3 times.
    • Complete this process for as many shades as you would like to pair to the remote, making sure you are on the remote channel that each shade should be paired to. 
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Multi Channel Remote

Setting Shade Limits

  • The next step is to set the upper, lower and middle stop limits. 
    • To set the upper limit, move the shade to the desired upper stop position and then press and hold the UP and STOP buttons on your remote together until the shade jogs twice.
    • To set the lower limit, move the shade to the desired lower stop position and then press and hold the DOWN and STOP buttons on your remote together until the shade jogs twice. 
    • To set the middle limit, move the shade to the desired middle stop limit and then press and hold the STOP button on your remote until the shade jogs. 
  • Once your limits are set, you can operate the shade by pressing the UP, STOP, and DOWN buttons on your remote. 

Resetting Shade Limits

  • Resetting the upper limit:
    • Press the UP button to move the shade to the current upper stop limit. 
    • Press and hold the UP and STOP buttons together until the motor jogs 1 time to put the shade into programming mode. This may take up to 10 seconds. 
    • Move the shade to the desired upper limit.
    • Press and hold the UP and STOP button together until the motor jogs 2 times. This will set the new limit and exit programming mode. 
  • Resetting the lower limit:
    • Press the DOWN button to move the shade to the current upper stop limit. 
    • Press and hold the DOWN and STOP buttons together until the motor jogs 1 time to put the shade into programming mode. This may take up to 10 seconds. 
    • Move the shade to the desired lower limit.
    • Press and hold the DOWN and STOP button together until the motor jogs 2 times. This will set the new limit and exit programming mode. 
  • Resetting the middle limit:
    • Stop the shade to the desired middle stop limit. 
    • Press and hold the STOP button until the shade jogs. 

Troubleshooting

  • Shade is operating in reverse: To reverse the shade direction, press and hold the setting button on the motor head until the motor jogs 3 times.
  • Remote will not program limits: If your remote will pair to and operate your motor but will not set shade limits, it is likely that the programming functions have been locked out. To allow for programming, press and hold the stop button on your remote until the blue LED light flashes 3 times (approximately 20 seconds).